DELIVERY AND RETURNS

 

DELIVERY TYPES

STANDARD UK DELIVERY - Free oF Charge

Deliveries take two to five days and will arrive between 9am and 6pm, Monday to Friday excluding Bank Holidays. We require a signature upon receipt to ensure safe delivery. We'll provide you with a tracking link via email which will allow you to monitor the progress of your order. For multiple purchases delivered to the same address, each additional item will be charged at £4. 

EXPRESS UK DELIVERY - £12

Orders placed before midday, Monday - Friday will be delivered the next working day for addresses in mainland UK and within 48 hours for Scottish Highlands and Islands, Channel Islands, Isle of Man, Isle of Wight, Northern Ireland and the Republic of Ireland. Working days exclude Saturday, Sunday and Bank Holidays. The Express delivery service is only available if the option is displayed in the checkout. For multiple purchases delivered to the same address, each additional item will be charged at £8. 

European DELIVERY - £16

Deliveries take two to five days and will arrive between 9am and 6pm, Monday to Friday, excluding local public holidays. We require a signature upon receipt to ensure safe delivery. We'll provide you with a tracking link via email which will allow you to monitor the progress of your order. For multiple purchases delivered to the same address, each additional item will be charged at £4. 

EXPRESS EUROPEAN DELIVERY - £50

Orders placed before midday, Monday - Friday will be delivered the next working day. Working days exclude Saturday, Sunday and local Bank Holidays. The Express delivery service is only available if the option is displayed in the checkout. For multiple purchases delivered to the same address, each additional item will be charged at £12.

INTERNATIONAL DELIVERY - £20

Deliveries take seven to ten days and will arrive between 9am and 6pm, Monday to Friday, excluding local public holidays. We require a signature upon receipt to ensure safe delivery. We'll provide you with a tracking link via email which will allow you to monitor the progress of your order. For multiple purchases delivered to the same address, each additional item will be charged at £6.

EXPRESS INTERNATIONAL DELIVERY - £60

Orders placed before 10.30am, Monday - Friday will be delivered the next working day. Working days exclude Saturday, Sunday and local Bank Holidays. The Express delivery service is only available if the option is displayed in the checkout. For multiple purchases delivered to the same address, each additional item will be charged at £20.

 

RETURNS

You must return Products to us as soon as reasonably practicable. We will collect the Products from the address to which they were delivered. We will contact you to arrange a suitable time for collection;

Unless the Products are faulty or were not delivered as described, you will be responsible for the cost of returning the Products to us including the cost of us collecting the Products from you. Please see our returns page for more detailed collection pricing;

You must take care when opening packaging that the Products were delivered in and carefully re-pack the Products in the original (or similar) packaging prior to returning the Products to us.

Details of your right to cancel and an explanation of how to cancel the Contract are provided in the email accepting your order.